Frequently Asked Questions
Each apartment home at The Hathway at Willowbend includes stainless steel appliances such as a refrigerator, microwave, and dishwasher, and washer and dryer connections. Many of our upgraded Mesquite apartments also feature walk-in closets, ceiling fans, and granite countertops, creating a comfortable and modern living space.
The Hathway at Willowbend offers a resort-style pool, grilling areas, a business center with complimentary WiFi, and dog stations throughout our community.
For non-emergency maintenance, you can submit a request anytime through our online resident portal. We also provide 24/7 emergency maintenance for urgent issues. If you’re experiencing an emergency, please call our office and select the emergency option so we can assist you right away even after hours.
Rent can be paid through our online portal using certified funds or a credit or debit card, and you can even set up automatic payments, just note that certain payment methods may include a convenience fee.
Utilities are not included in the rent at The Hathway at Willowbend. Residents are responsible for electric, internet, and cable, and typically pay a separate, usage-based charge for water, sewer, and trash that is billed through the community each month.